At Sen's Tutorial, safeguarding your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information, ensuring transparency and security for all our users.
1. Information We Collect
1.1 Personal Information
We collect personal details that you voluntarily provide when you:
Register on our platform (e.g., name, email, phone number, and address).
Enroll for classes, submit inquiries, or book services.
Participate in surveys, promotions, or feedback sessions.
1.2 Usage Information
We automatically collect non-personal data, such as:
Your device type, IP address, operating system, and browser details.
Information about your interactions with our website, such as pages visited and time spent.
1.3 Payment Information
For transactions, we use secure third-party payment processors. While payment details like card numbers are handled securely by these providers, we do not store them on our servers.
1.4 Cookies and Tracking Technologies
Cookies may be used to:
Enhance user experience by remembering preferences.
Analyze website traffic to improve services.
You can modify your browser settings to decline cookies if preferred.
2. How We Use Your Information
Your data is collected and processed to:
Facilitate seamless connections between students, parents, and tutors.Provide tailored educational recommendations based on your profile. Improve platform functionality and personalize user experiences. Send updates about new courses, features, and promotional offers. Respond to queries or technical issues promptly.
3. How We Protect Your Information
We are committed to securing your data through:
Encryption: Protecting sensitive data during transmission and storage.
Access Control: Ensuring only authorized personnel handle your information.
Regular Audits: Conducting routine checks to identify and mitigate vulnerabilities.
4. Your Rights and Choices
We value your control over your personal information. You have the right to:
Access the data we have collected about you.
Request updates or corrections to your personal information.
Withdraw consent for specific uses of your data.
Request deletion of your account and associated information.
5. Sharing Your Information
We respect your privacy and only share your information:
With trusted third-party service providers (e.g., payment processors) to facilitate operations.
To comply with legal requirements, such as responding to court orders or regulations.
6. Children's Privacy
We prioritize protecting children under 13. Parents or guardians must consent to their child's use of our platform. We do not knowingly collect data from minors without parental permission.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, technology, or our practices. Users will be notified of significant changes through email or platform announcements.
